Dear Patients,
We are writing to inform you of a recent cybersecurity incident involving our reception email account. As a result of this incident, some patient information stored within the account may have been accessed by an unauthorised party.
We have taken immediate steps to secure our systems and have engaged specialist cybersecurity investigators to assess the extent of the incident. Patients who have been identified as potentially affected have been contacted directly.
If you believe your information may have been affected, or if you have any questions or concerns, please do not hesitate to contact us at (03) 8481 3600 or queries@doctorsofnorthcote.com.
We sincerely apologise for any concern this may cause and remain committed to keeping you informed.
Sincerely,
Your DoN Family
